Senior Client Operations Officer, PERES Operations – Depository Operations Services M/F

Vacancy details

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.

With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
  

Reference

2024-91427  

Publication date

10/10/2024

Job description

Business type

Types of Jobs - Others

Job title

Senior Client Operations Officer, PERES Operations – Depository Operations Services M/F

Contract type

Permanent Contract

Expected start date

09/01/2024

Management position

Yes

Job summary

What is the opportunity?

CACEIS Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones.  Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations.  The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 22/5 operational capability.  The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally.    

 Supporting Region :  Lux

Working Hours : 3pm -12am or 4pm -1am

What will you do?

Accurate and timely execution of agreed day to day processes supporting the transaction management, cash & security tracking, and document management functions across a range of PERES Operations structures, including input and validation of manual entries to cash and transaction reconciliation logs, collation of investment/divestment papers, and presentation metrics and control data. Ensure essential checks are complete and any outstanding items are recorded and cleared.
Ownership verification activities including reconciliation of investment record with documents, entities holding Real Estate and Private Equity on behalf of client funds.
Ensure tolerance checks are complete and any outstanding items are investigated and cleared and that all related audit and regulatory requirements are clearly satisfied including the requirements of service level agreements.
Respond to all queries and in a timely and effective manner and propose solutions for consideration with the agreed governance and change framework.
Build productive relationships with internal departments, and create working relationships as part of the wider Malaysia Client Operations Team and support cross-working and operational improvement initiatives
Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mind-set.

Supplementary Information

Nice-to-have

University degree or equivalent desirable.
Transaction management/custody system knowledge desirable:
-  FOCUS, BLS, Milvus or equivalent applications

-  Excel and other Microsoft Office applications

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and managing opportunities
A world-class training program in financial services
A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Position location

Geographical area

Asia, Malaysia

City

  Cyberjaya

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

University Degree or equivalent

Relevant professional qualification or business administration degree (preferred)

Level of minimal experience

3-5 years

Required skills

Must-have 

Experience in transaction management and /or custody and/or business administration with a focus on financial services and preferably fund structure
Relevant operational knowledge and experience (2+ years).
Good written and verbal communication skills, ability to use initiative and excellent attention to detail.
Good interpersonal skills and networking abilities with agents and internal departments and ability to work as part of a team to achieve collective goals.
Good organisation skills, ability to prioritise workloads to meet tight deadlines.

Languages

English (Fluent)