The successful candidate will hold a key position within the Fund Accounting team with overarching responsibility for the quality of client service to our clients encompassing Accuracy, Timeliness and Responsiveness. The successful candidate will act as the primary client contact for Fund Accounting day- to-day client support, Oversight responsibilities and be actively involved in an extensive range of client initiated and efficiency projects within team. This is a pivotal role that delivers an experienced and agile Fund Accounting resource to the heart of a client centric team, providing our clients a confident and engaging contact point for service delivery.

The incumbent is also responsible for analysis, documentation, testing and delivery of new products or functionalities development managed by the Fund Accounting team.

What will you do?

• Organise and own personal daily work schedule of allocated clients. This will include balancing NAV oversight responsibilities with project tasks and client requests
• Provide Fund Accounting SME support to allocated clients
• Supervise the accuracy, timeliness and completeness of all processes
• Execute on a process of continuous improvement that assesses workflow, processes and procedures on an ongoing basis, ensuring maximum efficiency and quality within the Fund Accounting group
• Monitor key quality, productivity and risk measures and ensure that they are met or exceeded
• Continuously identify opportunities to enhance our service and value proposition for our clients
• Execute projects within the Fund Accounting strategy
• Adhere to comprehensive operating procedures that ensure the accuracy, timeliness and completeness of all processes
• Implement actions in the course of new client, new fund launch, conversion, termination or merger
• Minimise processing errors and financial losses
• Documentation of business support procedures
• Coordinate and administer assignments and maintain schedules
• Demonstrate awareness of technical requirements for accounting products
• Build a cohesive team spirit within the Fund Accounting team that will foster a clear client service focus, operational efficiency and an error free environment.
   

Post-secondary education in accounting/finance or equivalent

Previous financial services industry experience in an operations environment

Nice-to-have

Industry, accounting or other recognised accredited program would be an asset

Client-facing experience

Good presentation skills.

Good proficiency in Excel and MS Office applications.

Teamwork and cooperation oriented mindset

Good communication skills

Good business acumen

Proven analytical thinking skills

Risk management and mitigation focus

Proven organisational and time management skills.