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Associate Director, Data Service Delivery M/F

Vacancy details

General information


CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.

With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.



Publication date


Job description

Business type

Types of Jobs - Finance / Accounting

Job title

Associate Director, Data Service Delivery M/F

Contract type

Permanent Contract

Expected start date


Management position


Job summary

What will you do?


  • Responsible for the management of the DSD teams within the department under the global model and / or across designated ‘home’ locations as applicable to the respective teams under the senior manager’s jurisdiction
  • Ensuring delivery of the services to internal and external clients within prescribed timeframes with a high level of quality
  • Fostering a client mindset throughout the team
  • Ensuring day to day operations are efficient
  • People Management – Driving people initiatives through the formulation of development plans with the team managers to build talent pipeline.
  • Project Management – Driving key projects for the department with the Business Analyst and operations teams and acting as escalation point for key risk areas within a project.
  • Developing future plans – Anticipate growth and changes, devise plans to adjust and to build a sustainable operating model in the long term
  • Drives to Succeed: Results oriented / Client Focused / Competitive
  • Leads with integrity: Trusted / Share information / Accountability
  • Shapes the future: Innovative and strategic / Change agent / Entrepreneurial
  • Develops others: Coaches for High Performance / Builds future capabilities / Team development

Position location

Geographical area

Asia, Malaysia



Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor's Degree in related field

Level of minimal experience

11 years and more


  • 8 years in Financial Industry with at least 6 years in Fund/Trust Services including at least 3-5 years in a management position
  • Operational Management experience
  • Good knowledge about Fund/Trust Industry and Financial Markets in general
  • Strong knowledge and exposure in Securities Master Data and Market  Data management
  • Prior exposure to Operational Risk and the corresponding risk monitoring tools


English (Fluent)