Informations générales
Entité
CACEIS est la filiale d'asset servicing des groupes Crédit Agricole et Santander, dédiée aux sociétés de gestion, compagnies d'assurance, fonds de pension, banques, fonds de private equity et real estate, brokers et grandes entreprises.
Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, agent de transfert, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs.
Avec 7 000 collaborateurs et un large portefeuille de clients, CACEIS est un leader européen de l'Asset Servicing et compte parmi les principaux acteurs mondiaux.
En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion. Tous nos postes sont ouverts aux personnes en situation de handicap.
Référence
2023-81412
Date de parution
02/04/2024
Description du poste
Type de métier
Types de métiers Crédit Agricole S.A. - Commercial / Relations Clients
Intitulé du poste
Client Coverage Manager - Private Equity and Real Estate Solutions H/F
Type de contrat
CDI
Date prévue de prise de fonction
01/05/2024
Poste avec management
Non
Missions
Within the Business Line Private Equity, Real Estate Solutions (PERES) of the CACEIS group, you will join the Luxembourg Client Coverage team in charge of managing alternative customers.
As a Client Coverage Manager, you will be the Bank’s representative with existing customers and act as their main and dedicated contact partner.
You will be in charge of the sales and administrative follow-up of customer relations within your portfolio. You will also be the intermediary between the customer and the operational teams of the PERES department and of the Bank.
As such, you will analyse all issues that are brought to your attention and ensure that suitable solutions are implemented to guarantee the continual improvement of the quality of service offered to PERES customers, with the objective of obtaining their satisfaction and loyalty.
Your duties will cover three main areas:
· The sales and administrative follow-up of your customer accounts while ensuring the quality and level of service provided, with the help of the PERES operational teams and other CACEIS departments;
· Good record-keeping;
· Sales development of your customers and establishment of sales offers for your customers’ new funds/products.
Localisation du poste
Zone géographique
Europe, Luxembourg
Ville
Luxembourg
Critères candidat
Niveau d'études minimum
Bac + 5 / M2 et plus
Formation / Spécialisation
Advanced training in Economics, Finance or Management
Niveau d'expérience minimum
6 - 10 ans
Expérience
Advanced experience in customer relations and / or in the field of alternative funds.
Compétences recherchées
In-depth knowledge of the Private Equity, Real Estate and/or Infrastructure sector.
Analysis and summary skills.
Good interpersonal skills and powers of persuasion.
Ability to foster transversal team spirit.
Proactivity and sense of initiative.
Capacity to organise and manage priorities.
Outils informatiques
Langues
Fluent in French and English. German can be an asset.
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