General information
Entity
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.
Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..
Reference
2026-109633
Publication date
04/03/2026
Job description
Business type
Types of Jobs - Asset Management
Job title
Client Operations Officer, Bank Loan - Market Solutions M/F
Contract type
Permanent Contract
Expected start date
01/05/2026
Management position
No
Job summary
What is the opportunity?
CACEIS Malaysia is a processing center of operational excellence supporting the European countries across various geographical time zones. Malaysia is one of the operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centers of excellence’ and to implement/leverage standard processes globally.
As a COO of Bank Loan team, you will be responsible in supporting the Syndicate Loans activities, including trade booking, cash payments and post settlement reconciliation and investigations. The position requires good experience and background in operations relating to syndicated loans. This person is proactive, team focus, dynamic and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of control to our clients regarding to Bank Loan process.
What will you do?
- Ensure quality and timeliness signoff for Bank Loan process – trade booking, payments, investigations and reconciliation.
- Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner.
- Signoff on EOD control and check requirement.
- Liaise with other department units to ensure a high-quality service.
- Contribute to processes efficiencies and business improvements projects where required.
- Contribute to procedure updates (in accordance with internal and client policies) and ensure strict adherence at all times.
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Position location
Geographical area
Asia, Malaysia
City
Putrajaya
Remote work
unauthorized
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Bachelor’s Degree or equivalent qualification.
Level of minimal experience
0-2 years
Experience
- < 1 year operations experience in relevant field
- Fresh graduates are encouraged to apply.
- Knowledge of Bank Loan (Syndicated Loans) will be an advantage.
- Familiar with WSO, Caciopay and NXG applications.
Required skills
- Excellent interpersonal skills and networking abilities with clients / business partner.
- Organizational & time management skills.
- Analytical thinking.
- Attention to detail and accuracy.
Technical skills required
Computer Literacy - Intermediate MS Office Excel and Access
Languages
English
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