The Instructional Designer is responsible for developing engaging, high quality learning materials that align with the strategic objectives of Knowledge Academy. This involves designing, curating and implementing educational content that supports technical training across various levels within the organisation. This individual will collaborate with Experts, subject matter experts (SMSs), trainers and stakeholders to create innovative and effective learning experiences.

The individuals would also be required to own, lead and oversee key projects within Knowledge Academy, ensure strategic goals or objectives are accomplished within approved time frame, scope and budget. Independently manage time critical projects, provide support to requirement gathering, post deployment support and maintenance.

Working Hours: 9am-6pm

What will you do?

• Develop and design instructional materials, training modules, e-learning courses and blended learning solutions.
• Apply instructional design modules  (ADDIE, Bloom’s Taxonomy) to structure learning materials effectively.
• Use authoring tools (Articulate, Synthesia) to create interactive e-learning content
• Incorporate adult learning principles and modern instructional methodologies
• Collaborate with Experts, SMEs to structure comprehensive learning journeys for technical and future skills training
• Design learning pathways that cater to different learning level (junior to director)
• Ensure learning objectives align with business goals and workforce management strategies
• Create engaging multimedia content such as videos, animations, infographics and interactive elements
• Enhance learning experiences through gamification, simulations and micro learning strategies
• Work with MAGMA (Learning Management Systems) to upload and manage content efficiently.
• Develop assessments, quizzes and evaluation metrics to measure learning effectiveness
• Implement feedback mechanism for continuous improvement of learning materials
  Analyse training impact through surveys, assessment and learner performance data

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

• Bachelor’s or Master’s degree in Instructional Design, Learning and Development, Education, Multimedia Technology or a related field.
• Familiarity with knowledge management systems and digital learning platforms

• 3-5+ years of experience in instructional design, learning content creation or a similar role with Banking or financial services industry exposure preferred but not mandatory.
• A good communicator with effective stakeholder management & conflict resolution skills.
• Good time management skills and the ability to juggle multiple tasks at once
• Proficiency in written and spoken English, result-oriented, self-driven person with a high energy level, analytical and structured thought process.
• Participated/delivered large scale end-end  projects

• Ability to breakdown End to End process to identify and coordinate process changes which align to specific timelines and requirements
• Expert in adult learning, instructional design models, and learning frameworks
• Applying learning science to create effective and engaging training materials
• Strong writing and editing skills for clear and structured learning content
• Understanding of gamification, micro learning and interactive learning technologies
• Should have  participated/delivered large scale end-end  project
• Hands-on experience in end-user requirement gathering, creating user-stories for developers, creation and execution of test cases aligned with end-user requirement
• Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured thought process
• Highly motivated and a “Self Starter”
• Attentive to detail
• Ability to design visually appealing and engaging learning materials
• Innovative mindset to explore and implement modern instructional methods
• Works well in a high stress environment