General information
Entity
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.
Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..
Reference
2026-107311
Publication date
08/01/2026
Job description
Business type
Types of Jobs - Asset Management
Job title
Senior Client Operations Officer, Network Invoicing M/F
Contract type
Permanent Contract
Expected start date
01/03/2026
Management position
No
Job summary
What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
Working hours: 9am – 6pm
Region: Europe (e.g. Luxembourg, Ireland, Switzerland)
What will you do?
- Fee Schedule/fee agreement interpretation & setup of fee rate into system/excel invoice template
- Retrieve and upload manual data collection for month end controls
- Generate / record invoice, perform control and provide justification on trend analysis
- Follow up on aged payables (unpaid outstanding invoices)
- Verify Sub Custodian’s invoice by entity with correct payment method
- Justify break items on invoice payment mismatch against invoice amount
- Validation on high-risk processes
- Investigate and provide response to Network Management within KPI’s timeline
- Coordinate with all related stakeholders to provide a consolidated response to supplier’s query
- Perform impact calculation on potential invoice undercharge/overcharge queries
- Provide support on departmental or enterprise-wide initiative/projects
Position location
Geographical area
Asia, Malaysia
City
Putrajaya
Remote work
unauthorized
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Accounting & Finance degree or related experience
Level of minimal experience
3-5 years
Experience
- At least 2 years working experience
- Experience on client billing process and/or account receivables process
- Experience on Financial Services industry (e.g. Fund/Investor Services)
- Proficient in business language (English)
- Proficient in Microsoft Office applications (e.g. Outlook, Teams, Excel, Word, Power Point, Access)
Required skills
- Understanding and application of Fee Schedule/Fee Agreement with client
- Understanding of Products offered to clients and its Operational nature
Technical skills required
Experience in SQL or Excel VBA
Languages
English
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