CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational
excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over
1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services
include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions,
Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS
Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing
standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to
delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial
landscape.

Working hours: 9.00AM to 6.00PM
Region: LUXEMBOURG

What will you do?
Production

• Accurate and timely execution of agreed day to day processes supporting the capital call / subscription, distribution/redemption, transfer, and conversion functions across a range of Private Capital Services
  structures.
• Ensure tolerance checks are complete, and any outstanding items are investigated and cleared.
• Perform quality checks or second level validation on output from the team.
• Conduct training to Intern/Administrator
• Perform additional ad-hoc task allocated by Supervisor/Manager.

Queries

• Respond to all queries and incoming emails in a timely and effective manner.
• Develop and maintain good working relationships with other teams within CACEIS Investor Services
• Support the success of the larger team and ensure ongoing productivity by providing back-up relief for staff
  who are absent or on leave.

Policy and Procedure Review

• Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mindset.
• Ensure all documents are carefully reviewed capturing all instructions & information accurately.
• Ensure all deadlines are met with defined benchmark.

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Bachelor Degree

• Minimum 2 years in relevant operational knowledge and experience.
• Bachelor’s Degree and/or master’s degree in accounting, Finance or related field
• Business administration qualification or degree (preferred).
• Experience in Shareholder Services and /or Transfer Agent Services and/or Business Administration with a focus on preferably fund structure.
• Strong written and verbal communication skills.
• Attention to detail and strong organizational skills.
• Fast learner and positive attitude with minimal supervision.
• Good interpersonal skills and networking abilities with sub-custodians and internal departments.
• Ability to work independently and collaborate with the team to achieve collective goals
• Ability to prioritize team workloads to meet challenging deadlines.
• Able to work under pressure in a face paced environment
• Understanding of and adherence to escalation protocols at all times.
• Strong time-management skills and multitasking ability
• Responsible for supporting the Supervisor in guiding the team and serving as the main contact when Supervisor is unavailable.
• Proposing ideas/recommendations to enhance processes for increased efficiency in service delivery.
• Shareholder services system knowledge:
  -YARDI or equivalent applications.
  - Excel and other Microsoft Office applications.