General information
Entity
CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.
Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.
CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)
By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..
Reference
2025-101507
Publication date
15/10/2025
Job description
Business type
Types of Jobs - Asset Management
Job title
Client Operations Officer, Forex Cash & Derivatives M/F
Contract type
Permanent Contract
Expected start date
01/08/2025
Management position
No
Job summary
What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.
This role will be responsible for day-to-day processing of third-party FX payment on behalf of Caceis Clients instructions through a dedicated third-party FX function which comes under TMS Operations. This includes understanding the Client documents and retrieving the necessary information accurately. To maintain highest level of service quality and performance in compliance. The team supports the FX Operating model for Global region.
You will be supporting Europe (LUX) business, working on shift hours of 3:00pm–12:00am or 4:00pm–1:00am Malaysia time.
What will you do?
- Perform processing of FX (Pre and Post-Execution on a daily basis: input, verify, validate and settle FX executed by dealing room and sub-custodians.
- Work collaboratively with both internal Front Office (Trading Desk), Middle Office and other CACEIS business units and external stakeholders sub-custodians/ agents to ensure the operating model is robust and the risk is mitigated.
- Perform investigation of FX breaks and provide resolution within agreed timeline.
- Continuous monitoring of FX Operations team mailboxes and FX confirmations to take swift action on instructions/ queries received and do the required follow ups without delay.
- Contribute to FX projects and initiatives through ideas/ suggestions, to help improve process and control.
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Position location
Geographical area
Asia, Malaysia
City
Putrajaya
Candidate criteria
Minimal education level
Bachelor Degree / BSc Degree or equivalent
Academic qualification / Speciality
Tertiary educated with relevant background
Level of minimal experience
0-2 years
Experience
- Experience in FX Processing environment.
- Knowledge of FX products, markets and industry practices (SWIFT).
Required skills
- Proficient in MS Office and bookkeeping literate.
Technical skills required
- Knowledge of FX products, markets and industry practices (SWIFT).
- Experience in Milvus system.
Languages
English