The purpose of this position is to ensure the effective Business Continuity Management practices are in place CACEIS Malaysia; This includes the quality, efficiency and risk mitigation strategies of the plans by providing oversight of the BCPs (business continuity plans), BIAs (business impact analyses), Pandemic Plans, WARP offsite testing, Contact (call tree exercises). The Business Resilience Associate Director acts as Operations coordinator for all Crisis Management activities and to ensure all crises are properly assessed, escalated and that subsequent activities are in line with the Crisis Management Policy and protocols. Additionally, this position is the local representative of all Business Continuity Management activities CACEIS Malaysia, ensuring connections between business activities and regional representatives. To ensure all Technology Infrastructure incident priority are properly assessed and managed according to Major incident Management (MIM) procedure.

What will you do?

• To effectively understand the risks of securities products namely, Funds, Custody, Market Services and Private Equities.
• Integration of Local Crisis Management team with CACEIS.
• Adherence to the relevant policies at all times.
• Ensure timely completion of core practices for assigned Business/Products and locations.
• Excellent facilitation, coordination and timely execution skills.
• Ensure monthly engagements takes place timely.
• Ensure that CACEIS IS BCM is align to CACEIS BCM Framework.
• Adoption of CACEIS BCM template for 2024 yearly review.
• Completion of BIA review Exercise for CACEIS IS
• Migration of staff members contact details into CACEIS Call Tree system (depending on GDPR requirement).
• Completion of Call Tree testing for Local CMT
• Due Diligence
• New joiner training on CACEIS BCM programme.
• Yearly review of Crisis Management Handbook.
• Table-top exercise for local CMT (semi-annually).
• Responsible in activating Incident Management Team (IMT) and Incident Recovery Team (IRT) to manage any critical BCP scenarios.
• Service Impact Assessment.
• Harm Impact Assessment
• Dependency Mapping
• Scenarios Testing.
• Self-Assessment.
• Ops Resilience/DORA exercise.
• Monthly KRI Dashboard.
• Gallagher Reporting / Alert (TBC for CACEIS).
• Environmental screening (internal & external)
• Supporting Internal Capital Adequacy Assessment Process – ICAAP.
• Access Review.
• Improved and timely BCM communication established through continued review of available MY governance, and communication tools.
• Audit Engagement – Support Functions Audit.
• New CACEIS MY Office*.
• CACEIS BCM tools*.
• TOM.
• Monitoring of WFH/WFO to capture office utilization, monitoring, tracking and escalating technical issues to the right resolution parties and produce monthly reporting for Malaysia stakeholders.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

• Relevant university degree preferably finance or business related.
• Relevant risk qualification preferred but not essential.

• Preferably 8-10 years’ experience in the financial industry.
• Preferably 6-8 years relevant Business Resiliency experience.
• BCP or equivalent work experience.

What do you need to succeed?

Must-have

• Extensive training and/or experience with BCP methodologies.
• Comprehensive business knowledge – structure, processes, procedures and technology.
• Strong written and oral communication skills including the ability to communicate results and recommendations to senior management in a concise manner.
• Analytical skills & Risk Mitigation
• Risk Identification & Assessment.
• Risk Monitoring and Reporting.
• Risk Control and Mitigation.
• Facilitation Skills.
• Change management skills.
• Communication management & plans.
• Analytical skills.
• Management skills.

Nice-to-have

• Ability to work independently with minimal supervision.
• Ability to multi-task. 
• Highly self-motivated with strong sense of initiative.
• Well-developed analytical skills.
• Dealing with Ambiguity – Take effective action with limited information: ready, willing and able to easily switch gears in response to unexpected events and circumstances. Provides as much focus as possible for self and others in dynamic situations.
• Applies business understanding to make sound decisions – Addresses issues from a multi-faceted perspective, demonstrating an understanding of the business and a working knowledge of common financial language to make good decisions
• Collaboration –Understands the roles of teams and how they need to work together by managing diverse opinions constructively to make the most of a collaborative experience.  Works together towards resolving differing views in a constructive manner an applying appropriate escalation; see potential in building relationships and alliances across CACEIS; debates issues with passion and then supports decisions made
• Superior impact and influence skills to work at the senior management