Within the Private Equity, Real Estate Solutions department and under the responsibility of the Head of Unit, you will be in charge of ensuring the follow-up of the exact processing and on time, of operations (capital calls, commitment, redemptions, conversions, equalization, transfers,...) and to ensure the management of the TA team.

Your main tasks will be to:

Operational Oversight

• Perform 2nd and 3rd level controls in line with Luxembourg regulatory and internal control frameworks;
• Act as a key point of contact for Central Administration, Investor Services, Cash & Suspense teams, Client Onboarding, as well as Relationship Managers (RM) and Client Service Managers (CSM);
• Coordinate with offshore delivery teams (Malaysia, Canada) and ensure quality, consistency, and timely escalation when required;
• Monitor, resolve, and escalate cash suspenses in accordance with internal procedures;
• Respond to requests from Fund Managers, Management Companies (ManCos), and AIFMs;
• Follow up on fund events in collaboration with the Oversight / Conducting Officer functions;
• Participate in client calls, including escalations, due diligences, SLRs, and on-site client visits;
• Contribute to internal and external audits (Big 4, CSSF-related reviews) when required;
• Review and optimize TA operational processes, with a focus on automation, risk reduction, and efficiency gains;
• Act as the primary escalation point for operational incidents and ensure timely communication to senior management.

People Management

• Build strong, professional relationships within the team and across Operations, Oversight, Compliance, and Client-facing departments;
• Foster a performance-driven yet supportive team culture;
• Coach, train, and upskill team members in line with Luxembourg fund industry standards;
• Set individual objectives, monitor performance, and conduct evaluations;
• Actively involve the team in continuous improvement initiatives;
• Participate in the recruitment and onboarding of new team members;
• Ensure monthly one-to-one meetings and lead monthly team meetings.

#LI-CV1

As part of the finalization of the recruitment process, the preselected candidate will be asked for the bulletin n°3 of the Luxembourg criminal record (or equivalent for non-residents) dating back less than 3 months, given the field of activity of our establishment.

• Master’s degree (Bac +5 / MSc) in Accounting, Audit, or Finance

• Minimum 5 years of experience in Transfer Agency, ideally within Private Equity and/or Real Estate funds;
• Solid exposure to Luxembourg fund structures (AIF, RAIF, SIF, SICAV, SCSp);
• Proven experience in team management, supervision, or coaching is required.

Technical Expertise

• Strong understanding of Luxembourg investment funds and fund operations;
• Excellent knowledge of accounting and taxation principles (Lux GAAP, IFRS, VAT, consolidation principles);
• Good understanding of legal and regulatory frameworks applicable to PE / RE funds (capital increases, fund documentation, valuation principles);
• Hands-on knowledge of TA systems such as Yardi, BCT, OLIS.

Soft Skills

• Highly structured, rigorous, and detail-oriented;
• Comfortable managing multiple priorities in a fast-paced environment;
• Strong analytical and problem-solving skills;
• Excellent communication skills with internal stakeholders, clients, and external auditors;
• Natural leader with a proactive mindset;
• Strong ability to anticipate risks and manage escalations.

• Advanced use of Microsoft Excel and the MS Office suite

Knowledge of BOB-50 and/or GP3 is considered an asset.