As a Manager, CACEIS Pension Centre Operations, you will manage a Fund Accounting team that is accountable for all controls and processes are followed in order to maintain accurate records for each fund and all  exceptions and controls breaches are escalated immediately and resolved timely, ensure all audit and regulatory requirements are satisfied and key service level agreements met. Also, responsible for the daily management of the operational team ensuring accurate and timely processing, reconciliation and valuation of inputs.

Region: Europe  

 What will you do?

• Be accountable for ongoing client satisfaction by ensuring their needs and expectations are met through service excellence; act as the point of contact for escalated client issues and ensure they are resolved; participate in weekly/monthly oversight calls.
• Deliver on operational effectiveness by managing the performance of the team against goals and providing continuous improvement ideas.
• Manage risks by proactively identifying potential issues and mitigating them; ensure satisfactory audit results and train team continuously on accurate operational procedures.
• Build a high-performance team by hiring, training and developing them to deliver on overall operational goals; provide ongoing feedback and conduct formal performance reviews on a semi-annual basis; ensure Business Recovery Planning is conducted and tested on a regular basis.
• Provide strong leadership through promotion of values, communicating high quality standards and developing yourself against the leadership model.
• Management of resources to ensure that all daily tasks are completed to ensure high quality (timeliness & accuracy) of all NAV production deliverables are met within the deadlines and Service Level Agreements (SLA).

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.

Leaders who support your development through coaching and managing opportunities.

A world-class training program in financial services.

A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

• Post-secondary education with an accounting/finance concentration or equivalent

• Typically 5 – 8 years of related experience in Fund Accounting processes and / or Derivatives processes with 5 years’ experience in managing and coaching  teams of operations professionals.
• Extensive experience in the Financial industry with good business acumen, in which includes sound technical knowledge/experience in Fund/Trust Services (Preferably with Pension Funds).

• Good knowledge about Fund Industry, products and Financial Markets in general as well as good technical knowledge on calculating Net Asset Value, preparing financial statements.
• Knowledgeable in geography’s regulatory environment.
• Sound planning and organization, management skills.
• Excellent communication (written and oral) and interpersonal skills.

Nice-to-have

• Project management experience.
• VBA/Macro knowledge.
• A sense of urgency to achieve excellent results.
• Flexible, ability to cope with stress and pressure.
• Good organizational awareness.
• Good networking and client relationship.
• Computer literacy.
• Independent, confident, self-motivated, pro-active and mature.
• Willing to take on new challenges and work under pressure.