What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Risks & Controls team works across 1LoD business units, technology and support functions in providing management with an informed opinion on the effectiveness of controls they operate to mitigate material risks. Risks and Controls team is responsible for strengthening the 1st line of defense by ensuring permanent controls dedicated to the operational and IT teams, which include the monitoring of execution incidents, the review of the business risk mapping and the 2nd level controls.

By joining the Risk and Controls team dedicated to the Information Systems and IT Security sectors, you will be in charge of managing operational incidents in coordination with IT, carrying out 2.1 controls and reviewing the IT risk mapping, in coordination with the second line of defense.

More specifically, this team aims to monitor IT incidents that have an impact on operational activities and their proper recording in reference tools, you monitor the quality of Service provided by the IT teams and systems by providing regular information on trends and performance to the manager of the Information Systems and IT Security sectors.

As a Senior Manager, you will be leading a team, focusing on planning, risk identification and execution support. You may be required to coordinate the resolution of crisis situations impacting operational activities. You bring your expertise in solving complex or new problems with a strategic scope or for clients. You will play a role as a referent in your field of expertise within CACEIS.

Region: Malaysia

Working hours - 9:00AM – 6:00PM

#LI-NP1

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

• Relevant university degree in Information Technology.

• Relevant risk experience preferred but not essential.
• Preferably minimum 10 years' experience in the financial/Information Technology industry.
• Comprehensive business knowledge – structure, processes, procedures and technology. Preferably in Asset Servicing business.

Operational Incident Management:

• You will ensure the correct description of IT incidents detected by operational staff or IT teams.
• You lead the coordination unit, if necessary, between IT and operational staff in liaison with management.
• You confirm that the causes of incidents are correctly identified and that the action plans to remedy them are monitored, challenging and following them.

Level 2.1 Controls

• You participate with the information systems and IT security departments in the review of their control plan to check that they are up-to-date and consistent with the evolution of their activities.
• You carry out level 2.1 controls.
• You write control reports and issue recommendations when the results are not satisfactory.
• You present the consolidated results including the results of level 1 controls in the dedicated committees.

Risk Mapping

• You support the IT and security teams in the establishment of the risk map.
• You challenge the mapping of IT and security risks.

Team Leadership and Development

• Manage and develop a high performing team responsible for 1LoD risk management activities.
• Set clear performance goals, provide regular feedback and support career development.
• Lead the team in supporting the Business Units and Technology team with risk-informed planning and critical initiatives.
• Oversee the identification, assessment and mitigation of operational risks within the team and support the Technology team.

• Strong written and oral communication skills including the ability to communicate results and recommendations to senior management in a concise manner.
• Able to navigate large organizations and build collaborative relationships; Proven ability to engage and manage stakeholders in a complex environment.
• Ability to analyze and synthesize.

• Critical thinking.