What is the opportunity?
CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence.

As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland and United Kingdom) with a global operating model that maximises efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances scalability of our global operations and the implementation of standardized processes.

Business Operational Risk & Reporting team is embedded in CACEIS IS Bank Client Operations business and represent an integral component of an effective 1st Line of Defense.

Business Operational Risk & Reporting is a global function responsible to:

• Execute the Enterprise Operations Risk Management (EORM) Framework limited to specific programs in order to determine and report  an independent point of view of the “Operational Risk Profile”, and escalate issues as required.
• Challenge the business of their understanding of their risk and the status and adequacy of their controls, inclusive of proactive risk management.
• Review and provide assurance that the Operational Risk management practices in their respective businesses are effective, meet CACEIS’s enterprise level requirements, and are followed consistently across the business.
• Consult and advise on the design of risk management practices within the Business to effectively identify and mitigate operational risks.

Associate Director, Business Operational Risk & Reporting, you will analyze, challenge and report an independent point of view resulting in an independent opinion on the Operational Risk profile of assigned risk activities and challenging the Business on their understanding of their risk profile and the status and adequacy of the controls as they relate to risk activities. This is achieved by executing, managing & adapting practices relating to risk activities regionally.

Region: APAC
Working hours: 9:00PM to 6:00PM

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

• Relevant university degree preferably finance or business related.

• Preferably 8-10 years experience in the financial industry; or
• Preferably 6-8 years relevant risk experience.

What do you need to succeed?

Must-have

• Proven track of risk predictive analysis.
• Executing Operational Risk Framework, Risk & Control Self Assessments, thematic reviews, control testing, risk reporting, event and root cause analysis.
• Risk qualification preferred but not essential.
• Strong written and oral communication skills including the ability to communicate results and recommendations to senior management in a concise manner.

Nice-to-have

• Ability to work independently with minimal supervision.
• Ability to multi-task. 
• Highly self-motivated with strong sense of initiative.
• Well-developed analytical skills.
• Dealing with Ambiguity – Take effective action with limited information: ready, willing and able to easily switch gears in response to unexpected events and circumstances. Provides as much focus as possible for self and others in dynamic situations.
• Applies business understanding to make sound decisions – Addresses issues from a multi-faceted perspective, demonstrating an understanding of the business and a working knowledge of common financial language to make good decisions.
• Collaboration –Understands the roles of teams and how they need to work together by managing diverse opinions constructively to make the most of a collaborative experience.  Works together towards resolving differing views in a constructive manner an applying appropriate escalation; see potential in building relationships and alliances across CACEIS; debates issues with passion and then supports decisions made.
• Superior impact and influence skills to work at the senior management level with proven track record of building strong relationships/working collaboratively across businesses and functions. Confident in their work and viewed by colleagues as someone that can get things done in challenging times.  Persuades other to adopt a diff