The purpose of this position is to ensure the effective Business Continuity Management practices are in place CACEIS Malaysia; This includes the quality, efficiency and risk mitigation strategies of the plans by providing oversight of the BCPs (business continuity plans), BIAs (business impact analyses), Pandemic Plans, WARP offsite testing, Contact (call tree exercises). The Business Resilience Associate Director acts as Operations coordinator for all Crisis Management activities and to ensure all crises are properly assessed, escalated and that subsequent activities are in line with the Crisis Management Policy and protocols. Additionally, this position is the local representative of all Business Continuity Management activities CACEIS Malaysia, ensuring connections between business activities and regional representatives. To ensure all Technology Infrastructure incident priority are properly assessed and managed according to Major incident Management (MIM) procedure.

What will you do?

Business Continuity Management

• Manage and coordinate all aspects of the Business Continuity Lifecycle at Global and Local Country Business Level and adopt CACEIS model, governance, risk, policy framework.
• Coordinates tactical activities of BCM globally and key focus at local country level
• Providing support and coverage, as part of the global team for events regardless of their location during the Malaysia Morning Hours
• Identify gaps in application capabilities requirements working with the business and IT to resolve the gap through acceptance, work arounds or an enhancement project
• Create awareness amongst employees on business continuity matters via staff communication and information sharing i.e. preventive and mitigating measures during natural disaster, pandemic, geopolitical situations by partnering with the related functions.
• Monitor and improve BCP key indicators and prepare management reports in line with group objectives.
• Partnering with CACEIS BCM 2LOD teams, Functional teams, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide a resilient response to incidents
• Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met and keeping the management informed of the status
• Maintaining a working relationship/liaison with other Crisis Management Teams
• Support business change initiatives as it relates to BCM, including completion of associated BIA, BCP and required recovery testing

Operational Resilience

• Support the implementation of Regulatory Requirements and evolving requirements from other regulators.

Incident Management

• Facilitate P1 & P2 incidents for the entity to restore critical services by driving the incident to resolution through engagement of appropriate business and technical resources.

Human Resources Management of User Access Management Team

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What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

• Relevant university degree.

• Relevant risk qualification preferred but not essential.
• Preferably 6-8 years relevant Business Continuity Management or equivalent work experience within the financial industry.
• Extensive training and/or experience with BCP and DRP methodologies.
• Comprehensive business knowledge – structure, processes, procedures and technology.

What do you need to succeed?

Must-have

• Strong written and oral communication skills including the ability to communicate results and recommendations to senior management in a concise manner.
• Risk Identification & Assessment & Mitigation.
• Risk Monitoring and Reporting.
• Analytical Skills
• Facilitation Skills.
• Change management skills.
• Communication management & plans.
• Management skills.

Nice-to-have

• Ability to work independently with minimal supervision.
• Ability to multi-task.
• Highly self-motivated with strong sense of initiative.
• Dealing with Ambiguity – Take effective action with limited information: ready, willing and able to easily switch gears in response to unexpected events and circumstances. Provides as much focus as possible for self and others in dynamic situations.
• Applies business understanding to make sound decisions – Addresses issues from a multi-faceted perspective, demonstrating an understanding of the business and a working knowledge of common financial language to make good decisions.
• Collaboration –Understands the roles of teams and how they need to work together by managing diverse opinions constructively to make the most of a collaborative experience. Works together towards resolving differing views in a constructive manner an applying appropriate escalation; see potential in building relationships and alliances across CACEIS; debates issues with passion and then supports decisions made.
• Superior impact and influence skills to work at the senior management level with proven track record of building strong relationships/working collaboratively across businesses and functions. Confident in their work and viewed by colleagues as someone that can get things done in challenging times. Persuades other to adopt a different point of view by explaining difficult