What is the opportunity?

CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence.

CACEIS Malaysia is a processing center of operational excellence supporting 11 countries across three geographical time zones. Malaysia is one of two operational processing hubs that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximize efficiencies across times zones and supports a 22/7 operational capability.  The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally. 

The individual is responsible for static data collection and update of the client portfolio for all client transactions across the year. This includes understanding the Client documents and retrieving the necessary information accurately. To maintain highest level of service quality and performance in compliance with Private Capital Services mission and objectives

Working hours: 3:00PM – 12:00AM/4:00PM – 1:00AM

 What will you do?

Static Data updates:

• Accurate and timely execution of agreed processes supporting the investment/divestment transactions focusing specifically on Portfolio updates.
• Ability to understand complex documents and retrieve specific information that are required for the Data Migration exercise ensuring information is up to data.
• Ensure accurate and timely delivery of static data as per agreed timeframe.
• High attention to detail and perform quality controls as indicated in our guide.
• Ability to work as part of a team or alone to achieve collective goals.
• Good organization skills and ability to priorities team workloads to meet challenging deadlines.

Communication & Support:

• Maintain efficient communication channels with managers, coordinators and team members.
• Timely resolution of all inter-departmental and cross functional queries
• Forge good communication channels with internal and external parties
• Ensure professional communication towards our internal or external clients.
• Ensure All Necessary Housekeeping (Personal Desk & Team Delivery Archiving)

General Internal Requirements:

• Undertake appropriate housekeeping duties e.g. filing and operation of clean desk policy
• Ensure adherence to all departmental and companywide procedural guidelines (e.g. timekeeping, dress, and holiday cover)

• Degree in relevant field

What do you need to succeed?

Must-have

• Minimum 1 year of working experience.
• Knowledge of different investment instrument types
• Experience in operation environment.
• Proficient in MS Office

Nice-to-have 

• Degree in relevant field
• Knowledge in Excel VBA will be an added advantage.
• Knowledge of procedures and risk management controls and adherence to same

 What’s in it for you?

 We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.