What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

You will be responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via Accurate (NXG) and SARA to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mind-set.

Your working hours would be between 9:00 AM and 6:00 PM, Malaysia time. However, flexibility is required to support business needs.

What will you do?

• Produce and maintain required periodic breaks reporting as required to support the business needs, circulated to internal senior management.
• Produce and maintain statistical information for internal distribution, on an ad-hoc basis when required by department management.
• Perform checks on controls within the department, to ensure adherence to standard policy.
• Extract and produce reports which support the KPI, FTE and competency calculations for the department.
• Track and review the monthly errors in the Reconciliations department by generating a monthly error presentation.
• Perform account completeness checks between internal systems to ensure all required reconciliations are being performed.
• Provide SME assistance to team members.
• Supervise the governance of end user developed applications (EUDAs), by ensuring adherence to the change control framework for new, modified or retired applications.
• Create user guides and functional specifications for the EUDAs in use and maintain the EUDA inventory for the department.

#LI-NA1

• Banking experience in operations/back office.
• 3-4 years’ experience within Client Operations.

• Good reconciliations knowledge.
• Familiar with Nostro, Suspense and Asset (Stock) reconciliations within Investment / Global Markets / Securities or Custody operations and Transfer Agency knowledge.
• Able to perform root cause analysis on reconciliations exceptions.

• Familiar with core platforms: Accurate NXG, Sara, Mainframe/Wings and Sideviewer.
• Proficient in Visual Basic, with demonstrated work experience in building and governing end user developed applications/computing.
• SQL proficiency, and competent with Microsoft Access and database structures.