What is the opportunity?

CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services’ European business and Malaysia centre of excellence. As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland and United Kingdom) with a global operating model that maximises efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances scalability of our global operations and the implementation of standardized processes.

As an Administrator, you will be in charge of the quality, relevance and reliability of the operations entrusted to him/her: reconciliation of cash and securities assets justification of outstanding items and monitoring until they are resolved, and ancillary activities specific to the business line of assignment.

Region: UK/ Lux
Working hours: 3:00PM -12:00AM / 4:00PM - 1:00AM

What will you do?
Control of operations

• Perform asset reconciliation for cash and securities in Nostri accounts, ensuring the exhaustiveness of the information.
• Analyse and monitor outstanding items until they are resolved.
• Prepare reports and support documents for periodic outstanding item committee meetings.
• Attend and/or lead periodic outstanding item committee meetings.
• Take charge of ancillary activities relative to his/her scope of activity, such as regulatory reporting and controls.
• Updates procedures and operating methods inherent to his/her activity.
• Administer and configure the management tool for his/her activity, identify needs for changes to tools, and participate in writing the needs requirements and in the user acceptance process.

Analyse and process requests and claims

• Take charge of and process requests and claims from valuation agents/counterparties/sub custodians.
• Analyse requests and allocate them to the operational teams at CACEIS Bank.
• Coordinate the processing stages until the request has been fully resolved.
• Update the valuation agent on the progress of the processing of his/her request.
• Process claims relating to delays in payment.
• Analyse to determine the reason and responsibility for the late payment/conclusion.
• Communicate with counterparties until the sums are collected or compensate them depending on the situation.
• Compile paper and electronic files of claims which contains all information relating to the investigation.
• Ensure the creation of an incident file in the Operational Risks database.
• Produce reports on past-due notices and request follow-up statistics to improve the processes for handling them.
• Participate in request monitoring committees with valuation agents.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

An undergraduate or Master’s degree in Accounting, Finance, or other Business related field.

Typically 1 year of related experience in operations processes such as Fund Execution, Global Fund Platform, Investor or Fund Administration.

• Good knowledge about Fund/Trust Industry and Financial Markets in general.
• Prior exposure to Operational Risk and the corresponding risk monitoring tools.

• Advanced knowledge of Access or Excel macro’s is an asset.
• A sense of urgency to achieve excellent results.
• Good networking and client relationship.