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Manager, Business Management, Client Operations M/F

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Vacancy details

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.

With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
  

Reference

2023-84356  

Publication date

20/01/2024

Job description

Business type

Types of Jobs - Asset Management

Job title

Manager, Business Management, Client Operations M/F

Contract type

Permanent Contract

Expected start date

01/02/2024

Management position

Yes

Job summary

The analyst will act as business expert to the Client Operations departments in Malaysia and will be involved in a wide range of functional and managerial tasks:

  • Facilitate strong governance & controls to Client Operations in Malaysia.
  • Analyze and challenge the effectiveness of the business action plan and ensure delivery.
  •  Track and monitor KPI delivery and Management Information.
  • Drive the right governance and communication structures to ensure transparency on delivery, ownership, progress, issue identification, dependencies and resolution.
  • Provide analytical and process-oriented thinking to challenges associated with managing large volumes of data; including development of an approach, managing process of collation and manipulation of data to distil effective management information.
  • Testing, periodic control and drive consistency of approach across Client Operations Malaysia.
  • Provide thought leadership and project management for on demand cross-functional special initiatives.
  • Ensure operational discipline and basic being carried out by respective function.

Position location

Geographical area

Asia, Malaysia

City

  Cyberjaya

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

Bachelor's Degree in related field.

Level of minimal experience

6-10 years

Experience

  • Minimum 7 years working experience in financial industry field.
  • Superior interpersonal and networking skills with a demonstrated ability to work collaboratively across jurisdiction, functional and cultural boundaries.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to lead transformation change, initiatives and projects.
  • Effective execution skills to ensure successful delivery/implementation of the change management strategy.
  • Drive to succeed with bias towards action and ability to navigate large organizations and build collaborative relationships, proven ability to engage and manage stakeholders.
  • Experienced on developing solution using Data analytics and strong curiosity to learn with adaptive and creative mindset.

Required skills

  • Change leadership and continuous improvement.
  • Organizing and collaboration.
  • Dives to success with a focus to win.
  • Effective execution skills to ensure successful delivery/implementation of the change management strategy.
  • Ability to coordinate all cross functional activities.
  • Decision quality.

Languages

English (Fluent)